mAIhealth
Your intelligent call assistance for medical practices & clinics.
mAIhealth is the specialized solution for healthcare – developed to specifically relieve medical practices, medical care centers, and clinics in everyday life. Our AI-assisted communication platform answers calls in a structured manner, automatically captures the relevant information, and transmits it digitally to your practice team.
Why mAIhealth?
mAIhealth emerged from close collaboration with physicians and practice staff with many years of experience. The solution was designed not only by developers but conceived in a practice oriented manner – based on real requirements from medical everyday life. This resulted in a system that truly reduces the stresses involved – because it understands how everyday life in a practice works.
mAIhealth can be operated both independently and in combination with existing practice management systems (PVS) – depending on product variant and objective.
mAIhealth was specifically developed for medical facilities. It combines intelligent call processing, modern speech recognition, and a user-friendly web portal in order to take your telephone accessibility to another level.
Your advantages
- 100 % availability – even when faced by high call volumes or outside of office hours.
- Reducing the burden on the team – no lost calls, more time for patients on site
- AI-assisted speech recognition – automatic transcription directly into the web portal
- GDPR compliant & secure – hosted in the EU (Microsoft Azure)
- Flexible activation – on weekdays, in vacation mode, or when understaffed
- Rapid setup – without changing your practice software
Three product variants for your practice
Popular add-ons for healthcare
- Chat integration for your website or WhatsApp
- SMS notifications for callback requests
- Calendar function for appointment and room management
- GDPR compliant recording of calls
- Forms & document management
- Form integration (e.g., for prescription requests, callback requests)
Typical Use Scenarios
- Sickness notification, prescription requests, appointment inquiries during peak times
- Vacation coverage or reduced practice operations
- Central organization in a medical care center with multiple locations
Who is mAIhealth suitable for?
- Individual practices with high call volumes
- Medical care centers & clinic outpatient departments with central organization of appointments
- Specialist practices with regularly recurring inquiries
- Practices that wish to combine modern patient communication & service quality
Ready for your practice. Ready for the future.
mAIhealth is not simply an answering machine. It is your intelligent communication solution – individually customizable, ready for immediate use, and demonstrably reduces your workload.
Find out how mAIhealth can relieve your practice’s workload. Speak with our experienced colleagues who have already successfully supported numerous practices.